• We are moving to a new design studio!!

    Our office will be closed June 26th – July 11th as we transition.

    Orders placed during this time will be processed on July 12th.

  • Privacy Policy

    Information Collection
    Gift Baskets by Melissa’s most protected asset are our customers. Gift Baskets by Melissa is the sole owner of the information collected on www.giftbasketsbymelissa.com. Gift Baskets by Melissa collects information from our users at several different points on our Web site.

    Registration
    During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he/she has expressed interest.

    Order
    We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill our customer’s orders. If we have trouble processing an order, the information is used to contact the user.

    Cookies
    A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

    If users reject the cookie, they may still use our site. The only drawback to this is that the user may be limited in some areas of our site.

    Log Files
    Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

    Newsletter
    If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. To opt-out of our mailing list please use the profile update or unsubscribe links in our mailings.

    Legal Disclaimer
    Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

    Sharing of Information
    We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

    Security
    This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

    When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.

    If users have any questions about the security at our Web site, users can send an email toinfo@giftbasketsbymelissa.com.

    Notification of Changes
    If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

    Contact Information
    If users have any questions or suggestions regarding our privacy policy, please contact us at:

    Customer Service:
    Phone: 1-828-713-7826
    Email: info@giftbasketsbymelissa.com